FREQUENTLY ASKED QUESTIONS

WHY BEVOLO?

Customization - We care about putting the correct size and style on your home
Quality - Bevolo Lanterns are lifetime fixtures and will be the last you will ever have to buy
Beauty - Bevolo Lanterns only increase in beauty as the copper ages
Continuity - We never discontinue a style of light
Riveted - Aviation technology is the root of our hand riveted lights' strength
Sustainable - The purest copper has a projected life of 300 years
Efficiency - Our lights feature the most energy efficient burner in the world
Longevity - Lifetime burners and secondary baffling systems ensure operability in any climate/environment
Locally Made - We are proud to be not only American made, but Louisiana made in Orleans, Jefferson and St. Tammany Parishes!


WILL YOU SEND ME A CATALOG?

To request a catalog, please email us through our contact page or call (504) 522-9485.

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CAN BEVOLO ASSIST ME IN SELECTING MY FIXTURES?

Yes, we offer a free design service. Send us your plans, elevations or photo of the area you are looking to address and we will put together a free lighting analysis telling you the proper size and style light that best complements the area. You will also receive photos, schematics, installation instructions and even utility locations if needed.

Click here for more information

WHICH LOCATION SHOULD I VISIT?

Located in the heart of the French Quarter, Bevolo?s sales staff is ready to help with your lighting needs. Come visit one of our locations at 521 Conti Street, 304/316/318 Royal Street or our Mandeville location. All locations have experienced Lighting Designers. 521 Conti Street has samples of our gas and electric lights for your design service needs. 316 Royal Street is the Bevolo Gas Light Museum and shop where craftsmen are manufacturing lanterns for you to see. 318 Royal Street showcases the Bevolo Interior Collection and 304 Royal Street is the home of our Vintage lamp collection. We also have a location located off Hwy. 59 in Mandeville, LA.

Click here for maps and contact information for each Bevolo Showroom.

WHAT DO WE MAKE OUR LIGHTS OUT OF? WHY DO WE USE COPPER? WHY NOT OTHER METALS?

When you purchase a Bevolo lantern, you're making a lifetime investment! For 70 years, Bevolo has handcrafted lanterns in New Orleans from the highest quality American mined copper. Copper is corrosive resistant, malleable, durable, long lasting metal that responds well to temperature extremes. These properties make copper an excellent material for our fixtures and a popular building material for roofs, flashings, gutters, domes, vaults and doors. For these reasons, copper has been used in architecture for hundreds of years. Although the initial investment for copper is greater than other metals like aluminum and zinc, it pays for itself in performance and lifespan.

In many cases, we can fabricate our fixtures from 316 stainless steel - an alloy with increased corrosive resistances and greater strength at elevated temperatures. Stainless steel fixtures work well in contemporary spaces. It also gives a transitional twist to classic designs.


WHAT FINISHES OR COLORS DO YOUR LIGHTS COME IN? DO YOU HAVE BLACK OR OIL RUBBED BRONZE FINISH?

Oxidizing Bevolo fixtures ensures the lanterns age gracefully and evenly over time. Our signature oxidation has become a Bevolo trademark - a beautiful antiqued copper hue with warm caramel undertones. This sought after color is exclusive to Bevolo and is used on nearly all of our lights. For clients who desire an almost black or oil rubbed bronze finish, a dark oxidation may be an option. A dark oxidation further accelerates the copper aging process reaching a deep brown shade that often reads as black from a distance.


WILL MY LIGHTS CHANGE COLORS?

One of the greatest characteristics of copper is that it will age with your home, developing a lovely patina. The speed at which your lanterns patina is determined by your climate. Climates with high humidity and close proximity to salt water tend to patina much faster than others and will eventually develops a verde-gris or green hue like the Statue of Liberty. We've seen lights reach a full patina in as little as twelve months and as long as fifty years. No two houses will have lights that age precisely the same.


WHAT IS THE CURRENT LEAD TIME? CAN I GET MY LIGHTS EXPEDITED?

Please call (504) 522-9485 or email gaslights@bevolo.com or simply chat with us for the current lead time. We do offer rush orders for a 25% rush fee (pre shipping/tax), which will place your order ahead of others to have them ready for you in one to two weeks.

WHAT IF I LIVE IN A HIGH WIND AREA?

Bevolo fixtures are designed to hold up to normal wind conditions, but in areas with excessive winds, such as the Bahamas, Texas, Oklahoma and coastal areas etc., further measures can be taken. Bevolo offers a wind baffle which is a discrete secondary wind blocker that easily attaches to the gas jet assembly. This can be added when placing your order; it is also something that can be installed relatively easily in the field. The piece itself is made out of borosilicate glass that holds up very well to heat. For images or installation instruction, please call (504) 522-9485 or contact our sales team.


HOW DO I LIGHT MY BEVOLO LANTERN?

It's simple! All you need is a lighter or a match. Watch this video to show you how to light your Bevolo lantern.


FLAME BLOWING OUT SOLUTIONS:

We engineer our copper fixtures to last a lifetime and burn continuously in all climates across the globe. We take great care to ensure the gas flame does not blow out. However, under rare circumstances such as high winds, high altitudes, or atypical light placements, customers may experience issues keeping their lanterns burning.

To trouble shoot flame blow outs, try these 6 quick and easy tips:

  1. Check for any obstruction or damage to the porcelain tip or discreet/hairline cracks in the glass. Bevolo offers replacement glass and replacement tips designed exclusively for Bevolo Lanterns.
  2. Ensure the glass panes are snug and tight against the light frame, by pressing the small copper tabs firmly (like the back of a picture frame). The glass can shift during installation or shipping, causing small air drafts within the light.
  3. Ensure the proper flame height. For smaller lanterns, the flame height should be approximately 1.5 inch to 2 inches tall. 2 to 2.5 inches for larger lights. Flames that are too big or small can lead to blow out issues.
  4. You should always make sure the bottom of your fixture is clear of any debris to ensure proper ventilation; however, if you have continuous issues with the flame going out, sometimes it's beneficial to reduce airflow. This can be done by placing pennies on every other ventilation hole to reduce wind flow.
  5. The problem persists, please snap a picture of the installation; ideally photos looking at the top and bottom of the light from inside, close up from outside, and from far enough away to see roof line so that we can fully understand the application. Forward those photos to us via email (gaslights@bevolo.com) for professional evaluation.
  6. If these quick tips didn't work for you, Bevolo offers a wind baffle, a discrete secondary wind guard that attaches to the gas jet assembly. This can be installed on the burner tip to protect the flame from blowing out in high or unique wind situations; it is also something that can be installed easily in the field.


SHOULD I USE AN ELECTRONIC IGNITER TO TURN MY GAS LIGHTS ON AND OFF?

Although Bevolo offers the best electronic igniter in the industry, it may not be the most cost effective decision. Electronic igniters require a metal gas tip which burns approximately 2400 BTU/hour while our patented gas assembly uses a proprietary porcelain tip, which burns more efficiently at 800-1200 BTU/hour. Therefore, the electronic igniter is actually burning two to three times as much gas per hour as our normal gas jet. If you only burned/used the electronic igniter light at night (12 hours per day), the monthly gas costs may be comparable.

Another important point to note is that putting electronic components near an open flame and exposed to outside elements will eventually lead to corrosion, maintenance, and potentially failure. The manufacturer's warranty of the electronic igniter is 1 year. There are some instances where electronic igniters can be advantageous to your situation. Please contact a Bevolo Lighting Designer for further details.

DO YOU SHIP?

Yes, we ship all over the world. A shipping quote will be provided when ordering.

CAN YOU CREATE A CUSTOM LANTERN?

Bevolo has over 500 lighting and bracket combinations and many of these are custom fixtures. For any custom request, we require elevations or photos as well as a drawing of the custom fixture including dimensions. This can be submitted to Bevolo through a Lighting Designer. You can call (504) 522-9485 for a Lighting Designer.

ENERGY STAR COMPLIANT & TITLE 24:

The California Energy Code, or Title 24, Part 6 of the California Code of Regulations, also titled The Energy Efficiency Standards for Residential and Nonresidential Buildings, was established in 1978 to reduce California's energy consumption. It is an energy initiative that the state passed which has banned incandescent bulbs. In order to keep people from using incandescent bulbs, the code requires a special socket that does not accept standard bulbs. Bevolo offers Energy Star compliant base and light bulbs. Please contact (504) 522-9485 or gaslights@bevolo.com for further information.

ARE BEVOLO FIXTURES APPROVED FOR CANADA?

Yes, Bevolo fixtures are approved for Canada. As of 2010, Canada requires that all exterior fixtures meet their CSA code and requirements. French ETL and warning stickers along with instructions accompany the fixture as well as the Canadian ETL sticker.

Did you know?

Bevolo has an actual U.S. patent.

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Did you know?

There are 97 rivets in Bevolo's Original French Quarter Lantern.

Check it out